This Privacy Policy describes how Amour Flora manages personal information and respects your privacy. This policy may be updated from time to time to reflect changes in legal requirements, our services, or how we handle your personal information.

Collection of Personal Information

As a visitor to our website (https://amourflora.com/), you can browse and explore without providing personal information. However, to access certain services—such as placing an order, creating an account, or subscribing to our updates—we may collect personal information, including:

• Name
• Contact details (phone number, email address, delivery address)
• Order history and transaction details
• Preferences and interactions with our website
• Payment information (processed securely through third-party payment providers)

Providing personal information is optional, but certain features or purchases may not be available without it.

Updating Your Personal Information

You have the right to access, update, or request the deletion of your personal information at any time. You can do so by logging into your Amour Flora account and modifying your details under the “My Profile” section. For security reasons, some changes may require verification or assistance from our support team. We will process your request within a reasonable timeframe.

How We Use Your Personal Information

Amour Flora collects and processes your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, updates, and delivery notifications
• Improve our products, services, and website experience
• Offer personalized recommendations and promotions
• Notify you about exclusive offers, discounts, and special events
• Prevent fraud, security breaches, and comply with legal obligations

Your data is not sold, rented, or shared with third parties for marketing purposes. However, we may share necessary details with service providers who assist in delivering our services (e.g., courier partners, payment gateways).

Information Sharing with Third-Party Services

To ensure a seamless shopping experience, we collaborate with trusted third-party service providers for:

• Payment processing (handled securely with encrypted transactions)
• Order fulfillment and delivery services
• Customer support assistance
• Website analytics and marketing optimization

All third parties are required to handle your data in compliance with our privacy standards and legal regulations.

Data Retention

We retain your information as long as necessary to fulfill your orders, provide customer service, and meet legal obligations. If you wish to delete your account or request that we stop using your data, please contact us at amourflorablr@gmail.com. We will process your request while ensuring compliance with our legal and security responsibilities.

Opt-Out & Unsubscribe

You can opt out of marketing emails, newsletters, and promotional messages at any time by updating your preferences in your Amour Flora account or clicking the “Unsubscribe” link in our emails. However, you will still receive transactional emails related to your orders, account updates, and important notifications.

Protection of Your Personal Information

We prioritize the security of your personal data by implementing:

• Secure servers with restricted access
• Encrypted transmission of sensitive information
• Secure payment processing using industry-standard encryption
• Regular security audits to safeguard customer data

While we take strong measures to protect your personal data, no online platform can guarantee absolute security. If you suspect unauthorized access or have concerns about data security, please contact us immediately at amourflorablr@gmail.com.

Legal Compliance & Disclosure

In certain situations, Amour Flora may be required to disclose personal data to:

• Comply with legal obligations (e.g., court orders, law enforcement requests)
• Investigate fraudulent activities, security threats, or policy violations
• Protect the rights, safety, and interests of Amour Flora, our customers, or the public

Such disclosures will be made only when legally necessary and in accordance with privacy regulations.

Contact Us

For any questions, concerns, or requests regarding your privacy and personal information, you can reach us at:

📧 Email: amourflorablr@gmail.com
📞 Phone: +91 8792922002 

We are committed to protecting your privacy and will respond to inquiries within a reasonable timeframe.